Privacy Policy

Depending on how you engage with us, we may use your information:

• to facilitate your use of this website and the services available through it;
• when you purchase from us, to process your order, collect payment, enable you to track you order online, arrange delivery and for other purchase related services (this may include contacting you by telephone, email or SMS to arrange, confirm or upgrade your delivery) and for ongoing customer service dealings including any faults or repairs or refunds;
• for internal accounting and regulatory purposes;
• for statistical analysis to assess our business performance and to improve our products and services;
• to improve and personalise your experience when you visit the website (See the cookies section), and to keep you informed about other products and services you might be interested

We do not share your data with any third parties except as provided in this policy or as required by law. We will not share personal data with third parties for Direct Marketing by those parties without your consent.

We may also disclose your personal information:

• to the police, regulators, law enforcement or other government agency where the law requires this, where appropriate to prevent or detect criminal activity, or in connection with product safety, and otherwise to relevant third parties to protect Safety Sign and Notices, its business, staff and customers; and
• to prospective or actual buyers in the event that Safety Signs and Notices sells any of its business or assets so help ensure continuity of your customer relationship.

You have the right to request:

• Access to the personal data we hold about you, free of charge in most cases;

The correction of your personal data when incorrect, out of date or incomplete;

For example, when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end (such as the end of a warranty);

That we stop using your personal data for direct marketing (either through specific channels, or all channels); and

That we stop any consent-based processing of your personal data after you withdraw that consent;

You have the right to request a copy of any information about you that we hold at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact Data Protection Officer, Safety Signs and Notices, Unit B – D Digby Street, Ilkeston, Derbyshire DE7 5TG, or email gdpr@safetysignsandnotices.co.uk To ask for your information to be amended, please update your online account, or contact our Customer Services team. If we choose not to action your request we will explain to you the reasons for our refusal.

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

Where we rely on our legitimate interest

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

Direct marketing

You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.

Checking your identity

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

To remove your data from marketing:

• Email our Customer Services Team at sales@safetysignsandnotices.co.uk with “REMOVE” as the email subject